Frequently Asked Questions

Have questions? We're here to help.
Are pets allowed?

Service animals are allowed. Pets are not allowed.

What plug do you use in Hong Kong?

All of our rooms are equipped with British Standard 13A socket outlets with USB ports.

Can I request a baby cot? Is there any additional charge?

Yes, a baby cot that is suitable for infants aged below three is free and subject to availability. An advance request is required.

Can I add an extra bed? Is there any additional charge?

Yes, you can request an extra bed and that is chargeable. Please contact us for details.

Do you have non-smoking/ smoking rooms?

B P International has implemented a smoke-free policy starting from April3, 2023. Smoking is prohibited in all guest rooms and public areas.

What is the minimum age required to check in?

Guests must be 18 years or older to check in. Guests under the age of 18 must be accompanied by an adult for the duration of their stay.

Is late check-out available?

Late check-out is subject to room availability on the date of departure. Our Bell staff can store luggage on a complimentary basis for those guests who have checked out, but not yet departing B P International. For guests who require a late check-out until 6:00pm, a half-day charge is applied and a full-day room charge after 6:00pm.

Is early check-in available?

Early check-in will be accommodated only when rooms become available. Our Bell staff can arrange to store luggage for guests who arrive early and rooms are not available.

What are the room check-in and check-out times?

Standard check-in time is after 2:00 pm; standard check-out time is before 11:00 am.

Amenities And Services
Is there wheelchair or baby stroller available?

Wheelchairs are available for our in-house guests. Please request in advance as it is subject to availability. However, baby strollers are not available.

Is there any wheelchair-friendly washroom?

The wheelchair-friendly washrooms are located at Upper Ground floor. Guests are welcome to contact our staff for assistance.

Is there car parking available?

B P International offers 530 public parking spaces and is accessible 24-hour. Electric vehicle charging stations also available in this car park at 3/F.

Does B P International provide Internet access?

ComplimentaryWi-Fi is available.

Do you have wheelchair-accessible rooms?

Yes, we have accessible Rooms with wheelchair access and barrier-free facilities. Please contact us for details.

Can I leave my luggage before check-in or after check-out?

Yes, we are happy to keep your luggage for free before check-in or after check-out. Please contact our Bell Service in the lobby for details and arrangements.

What is the child policy of the hotel?

A maximum of one child aged below 12 per room will be accommodated free of charge on a bed only basis, or up to two children aged below 12 per family room will be accommodated free of charge if sharing withone or two adults. However, an additional charge will be applied for meals.